App blocking is not working
Check that Screen Time permissions are enabled for Tysh, then restart the app. If iOS was recently updated, toggling permissions off and back on can help reconnect Screen Time services.
Tysh Support
How can we help?
Get help with Screen Time permissions, app blocking, subscriptions, privacy, and account requests. The fastest path is to email us with a few details about what you are seeing.
Common help topics
These steps solve the most common Tysh setup and account questions.
A schedule or focus session feels stuck
Open Tysh and review active blocks, schedules, and protection settings. If a block should have ended, reopen the app once so Tysh can refresh its Screen Time state.
Subscription or billing questions
Subscriptions are managed by Apple through your Apple ID. You can manage or cancel a plan in your device settings. For refund requests, Apple handles the request flow.
Privacy and data
Detailed Screen Time activity is designed to stay on your device. If you need help with privacy, sync, or deletion, email us and include the Apple ID email or Tysh account email you use.
Before you email
A few details help us reproduce the issue and answer faster.
- The device model and iOS version you are using.
- What you expected Tysh to do.
- What happened instead, including any error message.
- Whether this happens every time or only during a specific schedule.
Account deletion
You can request deletion of your Tysh account and cloud sync data by emailing support. Include the email address connected to your Tysh account so we can locate it.
Request deletion